ISO Documents
Document Distribution Matrix
A document distribution matrix is a mechanism for
recording the location of documents, if your business uses hard copies.
Element 4.2.3 of the ISO 9001 standard requires us to “…ensure that …
documents are available at points of use.” There are a couple of
approaches that businesses use to keep track of document locations. One
is to have a distribution matrix on the document itself. The benefits of
this approach, while quite frequently used, are not clear. What if we
need to add a department or a person to this list? I suppose we will
need to revise the document only for this purpose. It does not appear to
be practical and economical. Another method is to create a distribution
matrix. This matrix also may be a part of a master list and may look
like this:

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