This revision of the ISO 9001 standard was replaced by the 2008 revision. Refer to:

ISO 9001 2008 Quality Manual

ISO 9001:2000 standard specifies requirements for a quality management system where an organization needs to demonstrate its ability to consistently provide product that meets customer and applicable regulatory requirements It focuses on enhancing customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable regulatory requirements.

All requirements of this International Standard are generic and are intended to be applicable to all organizations, regardless of type, size and product provided. Where any requirements of this standard cannot be applied due to the nature of an organization and its product, this can be considered for exclusion.